Get in Touch
Contact Support
We typically respond within 24 hours.
📧
Email Support
For account issues, setup help, or billing questions.
Response time: within 24 hours
Before contacting us, try:
- 📖Setup Guide — step-by-step connection instructions
- ❓FAQ — answers to common questions
- 🔑My VPN Dashboard — download your config or QR code again
When contacting support, please include:
- • Your order number (found in your purchase confirmation email)
- • Your device and OS (e.g. iPhone 15, iOS 17)
- • Description of the issue