General
What is Japan VPN?
Japan VPN is a WireGuard-based VPN service that gives you a Japanese IP address, allowing you to access FANZA, DMM, and other Japanese content from anywhere in the world.
How does it work?
When you connect to Japan VPN, your internet traffic is routed through our server in Japan (IP: 162.43.74.130). Websites see you as a Japanese user and grant you full access.
Is it safe to use?
Yes. We use WireGuard, the most modern and secure VPN protocol available. We have a strict no-logs policy — we never track, store, or share your browsing activity.
Plans & Billing
What plans are available?
- 1-Week Pass: ¥500/week — perfect for trying Japan VPN
- Monthly Plan: ¥1,200/month — most popular
- 6 Month Plan: ¥6,000 (save 17% vs monthly)
How do I cancel?
You can cancel anytime from your account dashboard. Your access continues until the end of the billing period.
Can I get a refund?
Yes, we offer a 7-day refund policy if the service is not working for you. Contact support@japanvpn.net.
What payment methods do you accept?
- Credit/Debit Cards: Visa, Mastercard, American Express, JCB
- Alipay (支付宝): Pay in Japanese Yen (JPY). Ideal for users in China and other Alipay-supported regions.
- Apple Pay / Google Pay: Available at checkout
All card payments are processed securely by Stripe. Alipay payments are one-time purchases (not auto-renewing subscriptions) charged in JPY.
How does Alipay payment work?
- Choose your plan and click “Pay with Alipay” on the pricing card
- You’ll be redirected to Stripe’s secure Alipay checkout page
- Complete payment using your Alipay account (charged in JPY)
- Your VPN config (QR code + .conf file) will be emailed within 1 minute
Note: Alipay payments are one-time purchases. Your access lasts for the full duration of your chosen plan (7 days, 30 days, or 180 days). To continue after expiry, simply purchase again. Credit card payments offer auto-renewing subscriptions if you prefer.
Setup & Connection
How do I connect after purchasing?
- Check your email for a message from noreply@japanvpn.net
- On mobile: open WireGuard → tap “+” → “Create from QR code” → scan the QR code in the email
- On desktop: download the attached
japan-vpn.confand import it into WireGuard - Tap the toggle to connect
Which devices are supported?
Windows, macOS, iOS (iPhone/iPad), and Android. WireGuard is available for free on all platforms.
Where can I download WireGuard?
How do I know it’s working?
After connecting, visit whatismyip.com. You should see IP address 162.43.74.130 and location Japan.
Devices & Account
Can I use Japan VPN on multiple devices?
Your subscription allows use on 1 device at a time. You can install the config file on multiple devices, but please connect from only one device simultaneously. Sharing your config file with other people is not permitted under our Terms of Service.
Can I change my device?
Yes. Log in to your account and visit “My VPN” to download your config file or scan the QR code on any new device.
I lost my config file. How do I get it again?
Log in to your account at japanvpn.net/my-account/ and go to “My VPN” to download a new copy or scan the QR code.
Troubleshooting
I can’t connect. What should I do?
- Make sure the WireGuard toggle is turned ON (shows “Active”)
- Try switching from WiFi to mobile data — some networks block UDP port 51820
- Disconnect and reconnect
- Contact support@japanvpn.net with your order number
I’m still seeing my real IP after connecting.
Make sure the tunnel status shows “Active” in the WireGuard app. If the issue persists, try removing the tunnel and re-importing the config file.
I didn’t receive my setup email.
Check your spam/junk folder for an email from noreply@japanvpn.net. If it’s not there, contact support@japanvpn.net with your order number and we’ll resend it.
Does Japan VPN work in China?
WireGuard on UDP port 51820 may be blocked in China. We recommend trying mobile data rather than WiFi in China.
FANZA/DMM videos won’t play on my phone app.
Some streaming apps (like DMM動画+) may bypass the VPN connection and connect directly to the internet, causing playback or download errors even while the VPN is connected. We recommend:
- Use a browser instead of the app: Visit dmm.co.jp in your phone’s browser (Chrome/Safari) while connected to Japan VPN. Browser traffic always goes through the VPN.
- On Android: Open WireGuard settings and make sure all apps are routed through the VPN (no apps are excluded).
- Clear app cache: Go to Settings → Apps → DMM動画+ → Clear Cache, then restart the app while VPN is connected.
FANZA/DMM shows a player error (V1001, etc.) even though my IP is Japanese.
Error codes like 1-10.0-1-153.0.0.0-V1001 are DRM (Digital Rights Management) errors, not geo-block errors. Your VPN is working correctly — the issue is that your browser’s DRM module isn’t configured properly for FANZA’s video player. Follow these steps in order:
- Use Google Chrome (required): Firefox, Safari, UC Browser, QQ Browser, and other browsers have limited or no DRM support for FANZA. Chrome has the best compatibility.
- Enable Protected Content (DRM) in Chrome:
• Typechrome://settings/content/protectedContentin the address bar
• Turn ON “Sites can play protected content”
• On Android: also go to Chrome Settings → Site Settings → Protected Content → enable it - Use Incognito mode (quickest fix for cookie issues): Open Chrome → three-dot menu → “New Incognito Tab”. Log in to FANZA again. This eliminates old cookies that remember your previous non-Japan location.
- Clear cookies and cache for dmm.co.jp: Settings → Privacy and Security → Clear Browsing Data → “Cookies and site data” + “Cached images and files” → Clear.
Still not working? Contact support@japanvpn.net with your error code and device/browser info. We’ll help you fix it.